hp
LaserJet
3020
all-in-one
和
hp LaserJet 3030 all-in-one
用户指南
版权信息
© 2003
版 权 所 有 Hewlett-Packard
Development Company, L.P.
未经事先书面许可，严禁进行任何形式的复
制、改编或翻译，除非版权法另有规定。
此处包含的信息如有更改，恕不另行通知。
HP 产品和服务的所有保修事项已在产品和
服务所附带的保修声明中列出， 此处内容不
代表任何额外保修。 HP 公司对此处任何技
术性或编辑性的错误或遗漏概不负责。
对与本用户指南相关的惠普产品用户，授予
他们许可进行以下操作： a) 打印本用户指南
的硬拷贝，供个人、内部或公司使用，但不
得出售、转售或分发硬拷贝；b) 将本用户指
南的电子文件放在网络服务器上，但只有与
本用户指南相关的惠普产品的个人用户和内
部用户才能访问该电子文件。
部件号： Q2665-90913
Edition 1, 10/2003
商标说明
Adobe® 和 PostScript® 是 Adobe Systems
Incorporated 的商标。
Microsoft®、 Windows® 和 Windows NT®
是 Microsoft Corporation 在 美 国 的 注 册 商
标。
UNIX® 是 The Open Group 的注册商标。
此处提及的其它所有产品可能是其各自公司
的商标。
Hewlett-Packard Development Company, L.P.
20555 S.H. 249
Houston, TX 77070
目录
1
初步了解设备
识别 hp LaserJet 3020 all-in-one 和 hp LaserJet 3030 all-in-one ............................................2
hp LaserJet 3020 all-in-one
包装箱内的物品 .....................................................................2
hp LaserJet 3030 all-in-one
包装箱内的物品 .....................................................................3
hp LaserJet 3020 all-in-one
和 hp LaserJet 3030 all-in-one 的设备功能 .................................4
识别硬件组件 .............................................................................................................................5
HP LaserJet 3020 all-in-one
硬件组件 ...............................................................................5
HP LaserJet 3030 all-in-one
硬件组件 ...............................................................................5
识别 hp LaserJet 3020 all-in-one 的设备控制面板组件 ............................................................6
识别 hp LaserJet 3030 all-in-one 的设备控制面板组件 ............................................................7
识别软件组件 .............................................................................................................................8
支持的操作系统 ...................................................................................................................8
打印介质规格 .............................................................................................................................9
支持的纸张重量和尺寸 ........................................................................................................9
2
使用 hp 工具箱或设备控制面板更改设置
使用 hp 工具箱 (Windows) ......................................................................................................12
支持的操作系统 ................................................................................................................12
支持的浏览器 ....................................................................................................................12
查看 hp 工具箱 ..................................................................................................................12
hp
工具箱组件 ...................................................................................................................13
使用设备控制面板 ...................................................................................................................15
打印配置页 ........................................................................................................................15
打印设备控制面板菜单图 ..................................................................................................15
恢复出厂默认设置 .............................................................................................................15
更改设备控制面板显示语言 ..............................................................................................16
更改默认介质尺寸 .............................................................................................................16
使用设备音量控制键 .........................................................................................................16
3
打印
使用手动进纸打印 ...................................................................................................................20
使用手动进纸打印 .............................................................................................................20
停止或取消打印作业 ................................................................................................................21
打印机驱动程序 .......................................................................................................................22
更改打印设置 ....................................................................................................................22
了解打印质量设置 ...................................................................................................................24
暂时更改打印质量设置 ......................................................................................................24
更改以后所有作业的打印质量设置 ...................................................................................24
使用经济模式（节省碳粉） ..............................................................................................24
优化多种介质的打印质量 ........................................................................................................26
访问优化功能 ....................................................................................................................26
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设备介质规格 ...........................................................................................................................27
介质使用准则 ...........................................................................................................................28
纸张 ................................................................................................................................... 28
常见介质问题表 ................................................................................................................28
标签 ................................................................................................................................... 28
投影胶片 ...........................................................................................................................29
信封 ................................................................................................................................... 29
卡片纸和重磅介质 .............................................................................................................30
选择适用于自动文档进纸器 (ADF) 的介质 ..............................................................................31
自动文档进纸器 (ADF) 规格 ..............................................................................................31
在信封上打印 ...........................................................................................................................32
在一个信封上打印 .............................................................................................................32
在多个信封上打印 .............................................................................................................33
在投影胶片和标签上打印 ........................................................................................................34
在投影胶片或标签上打印 ..................................................................................................34
在信头纸和预打印表单上打印 .................................................................................................36
在信头纸和预打印表单上打印 ...........................................................................................36
在自定义尺寸介质或卡片纸上打印 ..........................................................................................37
在自定义尺寸介质或卡片纸上打印 ...................................................................................37
在介质两面打印（手动双面打印） ..........................................................................................38
手动双面打印 ....................................................................................................................38
在单张介质上打印多页 ............................................................................................................39
在单张介质上打印多页 (Windows) ...................................................................................39
在单张介质上打印多页 (Macintosh) ..................................................................................39
打印小册子 .............................................................................................................................. 40
打印小册子 ........................................................................................................................40
打印水印 ..................................................................................................................................42
使用水印功能 ....................................................................................................................42
4
复印
装入要复印的原件 ...................................................................................................................44
在平板扫描仪上放置原件 ..................................................................................................44
将原件装入自动文档进纸器 (ADF) 的进纸盘 ....................................................................44
开始复印作业 ...........................................................................................................................46
取消复印作业 ...........................................................................................................................46
调整复印质量 ...........................................................................................................................47
调整当前作业的复印质量 ..................................................................................................47
调整默认复印质量 .............................................................................................................47
调整调淡/加深（对比度）设置 ................................................................................................48
调整当前作业的调淡/加深设置 ..........................................................................................48
调整默认调淡/加深设置 .....................................................................................................48
缩小或放大复印件 ...................................................................................................................49
缩小或放大当前作业的复印件 ...........................................................................................49
更改默认复印尺寸 .............................................................................................................50
更改复印件自动分页设置 ........................................................................................................51
更改当前作业的复印件自动分页设置 ................................................................................51
更改默认复印件自动分页设置 ...........................................................................................51
更改复印份数 ...........................................................................................................................52
更改当前作业的份数 .........................................................................................................52
更改默认份数 ....................................................................................................................52
复印照片、双面原件或书籍 .....................................................................................................53
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复印照片 ...........................................................................................................................53
复印多页双面原件纸叠 ......................................................................................................53
复印书籍 ...........................................................................................................................54
5
扫描
装入要扫描的原件 ...................................................................................................................56
在平板扫描仪上装载原件 ..................................................................................................56
将原件装入自动文档进纸器 (ADF) 的进纸盘 ....................................................................56
了解扫描方法 ...........................................................................................................................58
从设备控制面板扫描 (Windows) .............................................................................................59
对设备的扫描至按钮进行编程 ...........................................................................................59
扫描至电子邮件 ................................................................................................................59
扫描至文件夹 ....................................................................................................................59
取消扫描作业 ...........................................................................................................................61
使用 hp LaserJet 扫描软件扫描 (Windows) ............................................................................62
扫描至电子邮件 ................................................................................................................62
扫描至文件 ........................................................................................................................63
扫描至其它软件程序 .........................................................................................................63
扫描至 Readiris OCR 软件 ...............................................................................................64
从设备和 hp Director 扫描 (Macintosh) ...................................................................................65
扫描至电子邮件 ................................................................................................................65
扫描至文件 ........................................................................................................................65
扫描至软件程序 ................................................................................................................66
使用逐页扫描 ....................................................................................................................66
使用符合 TWAIN 和 WIA 标准的软件扫描 ..............................................................................67
使用符合 TWAIN 和 WIA 标准的软件 ..............................................................................67
扫描照片或书籍 .......................................................................................................................68
扫描照片 ...........................................................................................................................68
扫描书籍 ...........................................................................................................................68
使用 OCR 扫描 ........................................................................................................................70
Readiris ............................................................................................................................. 70
扫描仪分辨率和颜色 ................................................................................................................71
分辨率和颜色准则 .............................................................................................................71
颜色 ................................................................................................................................... 72
6
传真
.................................................................................................................................................. 73
7
清洁和维护
清洁设备外部 ...........................................................................................................................76
清洁外部 ...........................................................................................................................76
清洁玻璃板 ........................................................................................................................76
清洁盖板衬底 ....................................................................................................................77
清洁介质通道 ...........................................................................................................................78
清洁介质通道 ....................................................................................................................78
更换自动文档进纸器 (ADF) 拾纸轮组件 ..................................................................................79
8
故障排除
设备无法打开 ...........................................................................................................................84
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设备是否已接通电源？ ......................................................................................................84
设备控制面板显示屏有黑线条或黑点，或变成空白 ................................................................85
设备是否暴露于电场或磁场中？ .......................................................................................85
打印页全部为空白 ...................................................................................................................86
打印碳粉盒中是否还保留着密封胶带？ ............................................................................86
文档是否含有空白页？ ......................................................................................................86
是否打印配置页？ .............................................................................................................86
原件是否正确装入？ .........................................................................................................86
页面未打印 .............................................................................................................................. 87
计算机屏幕上是否显示信息？ ...........................................................................................87
介质是否以正确的方式进入设备？ ...................................................................................87
是否发生介质卡塞？ .........................................................................................................87
并行或 USB 设备电缆 (A/B) 是否工作正常，是否连接正确？ ..........................................87
您的计算机上是否还运行着其它设备？ ............................................................................87
可以打印页面，但存在问题 .....................................................................................................88
打印质量是否较差？ .........................................................................................................88
打印出的页面是否与屏幕上显示的页面不同？ .................................................................88
设备设置是否适合打印介质？ ...........................................................................................88
屏幕出现错误信息 ...................................................................................................................89
打印机无响应/写入 LPT1 错误 ..........................................................................................89
无法访问端口（其它应用程序正在使用此端口） ..............................................................89
存在纸张处理问题 ...................................................................................................................90
打印倾斜（歪斜） .............................................................................................................90
一次送入多页纸张 .............................................................................................................90
设备无法从介质进纸盘抽取介质 .......................................................................................90
介质通过设备送入时卷曲 ..................................................................................................90
打印页与屏幕上显示的页面不同 ..............................................................................................91
文本是否错乱、不正确或不完整？ ...................................................................................91
是否丢失图形或文本？ 是否出现空白页？ .......................................................................91
页面格式与在其它打印机上打印的格式是否不同？ ..........................................................91
图形质量是否差？ .............................................................................................................92
打印机发生介质卡塞 ................................................................................................................93
清除介质卡塞 ....................................................................................................................93
清除其它介质卡塞 .............................................................................................................94
避免介质卡塞的提示 .........................................................................................................94
打印质量不可接受 ...................................................................................................................96
打印过浅或褪色 ................................................................................................................96
碳粉污点 ...........................................................................................................................96
丢字 ................................................................................................................................... 97
竖直线条 ...........................................................................................................................97
灰色背景 ...........................................................................................................................98
碳粉污迹 ...........................................................................................................................98
松散的碳粉 ........................................................................................................................99
竖直重复缺陷 ....................................................................................................................99
变形字符 .........................................................................................................................100
页面倾斜 .........................................................................................................................100
卷曲或呈波纹状 ..............................................................................................................101
褶皱或折痕 ......................................................................................................................101
字符轮廓边缘的碳粉扩散 ................................................................................................102
出现设备控制面板错误信息 ...................................................................................................103
解决常见错误信息 ...........................................................................................................103
严重错误信息 ..................................................................................................................103
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警报信息 .........................................................................................................................104
警告信息 .........................................................................................................................104
未输出复印件 .........................................................................................................................106
介质是否已装入进纸盘？ ................................................................................................106
原件是否正确装入？ .......................................................................................................106
复印件为空白，或者图像丢失或褪色 ....................................................................................107
打印碳粉盒的密封胶带是否已撕掉？ ..............................................................................107
打印碳粉盒中的碳粉是否不足？ .....................................................................................107
原件质量是否很差？ .......................................................................................................107
原件是否有彩色背景？ ....................................................................................................107
复印质量不可接受 .................................................................................................................108
预防问题 .........................................................................................................................108
自动文档进纸器 (ADF) 中发生介质卡塞 ................................................................................109
常见自动文档进纸器 (ADF) 卡纸位置 .............................................................................109
从自动文档进纸器 (ADF) 清除卡塞介质 .........................................................................109
复印缺陷很明显 .....................................................................................................................112
白色或褪色的竖直条纹 ....................................................................................................112
空白页面 .........................................................................................................................112
复印了错误的原件 ...........................................................................................................112
太浅或太深 ......................................................................................................................112
多余线条 .........................................................................................................................113
黑色圆点或条纹 ..............................................................................................................113
不清晰的文本 ..................................................................................................................113
缩小的尺寸 ......................................................................................................................113
扫描图像质量差 .....................................................................................................................114
原件是否为再次生成的照片或图片？ ..............................................................................114
文档打印后图像质量是否有所改善？ ..............................................................................114
图像是否倾斜（歪斜）？ ................................................................................................114
扫描图像上是否有墨迹、线条、白色竖直条纹或任何其它缺陷？ ..................................114
图形是否与原件不同？ ....................................................................................................114
部分图像未扫描 .....................................................................................................................115
原件装入是否正确？ .......................................................................................................115
原件是否有彩色背景？ ....................................................................................................115
原件长度是否大于 381 毫米？ ........................................................................................115
原件是否太小？ ..............................................................................................................115
您是否正在使用 HP Director？ （仅适用于 Macintosh） ..............................................115
介质尺寸是否正确？ .......................................................................................................115
扫描时间太长 .........................................................................................................................116
您的分辨率或颜色级别是否设置过高？ ..........................................................................116
软件是否设置为彩色扫描？ ............................................................................................116
您是否在尝试扫描前发送了打印作业或复印作业？ ........................................................116
您是否将计算机设置为双向通信？ .................................................................................116
出现错误信息 .........................................................................................................................117
常见扫描错误信息 ...........................................................................................................117
扫描质量不可接受 .................................................................................................................118
预防问题 .........................................................................................................................118
空白页面 .........................................................................................................................118
太浅或太深 ......................................................................................................................119
多余线条 .........................................................................................................................119
黑色圆点或条纹 ..............................................................................................................119
不清晰的文本 ..................................................................................................................119
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附录 A 规格
HP LaserJet 3020/3030 all-in-one
系列规格 ........................................................................123
HP LaserJet 3020/3030 all-in-one
系列规格 ..................................................................123
HP LaserJet 3030 all-in-one
传真规格 ..................................................................................125
HP LaserJet 3020/3030 all-in-one
系列电池 ........................................................................126
附录 B 规范信息
............................................................................................................................................... 127
FCC
规则 ...............................................................................................................................128
电话消费者保护法（美国 - hp LaserJet 3030） ...................................................................128
IC CS-03
要求 (hp LaserJet 3030) .......................................................................................129
适用于欧盟国家/地区的管制信息 (hp LaserJet 3030) ...........................................................129
安全声明 ................................................................................................................................130
激光安全 .........................................................................................................................130
Canada DOC regulations ............................................................................................... 130
Laser statement for Finland ........................................................................................... 131
Korean EMI statement ................................................................................................... 131
Australia .......................................................................................................................... 132
一致性声明 ............................................................................................................................133
环境产品管理方案 .................................................................................................................134
保护环境 .........................................................................................................................134
产生臭氧 .........................................................................................................................134
能耗 ................................................................................................................................. 134
碳粉消耗 .........................................................................................................................134
纸张使用 .........................................................................................................................134
塑料 ................................................................................................................................. 134
HP LaserJet
打印耗材 ....................................................................................................135
HP
打印耗材回收利用计划信息 ......................................................................................135
纸张 ................................................................................................................................. 135
材料限制 .........................................................................................................................135
Nederlands ..................................................................................................................... 135
有关 ................................................................................................................................. 136
材料安全数据表 .....................................................................................................................137
附录 C HP 有限保修声明
HP LaserJet 3020 / 3030 all-in-one
系列一年有限保修 ........................................................139
附录 D HP 部件和附件
订购 hp 部件和附件 ...............................................................................................................142
HP
部件和附件图表 ........................................................................................................142
HP LaserJet
打印碳粉盒 .......................................................................................................144
HP
对非 hp 打印碳粉盒的策略 .......................................................................................144
安装打印碳粉盒 ..............................................................................................................144
存储打印碳粉盒 ..............................................................................................................144
打印碳粉盒预期使用寿命 ................................................................................................144
回收打印碳粉盒 ..............................................................................................................144
节省碳粉 .........................................................................................................................145
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附录 E 服务和支持
获得硬件服务 .........................................................................................................................148
获得硬件服务 ..................................................................................................................148
延长保修 ................................................................................................................................150
服务信息表 ............................................................................................................................151
词汇
索引
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