HP LaserJet 3030 All in One Printer 帮助

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hp

LaserJet

3020

all-in-one

hp LaserJet 3030 all-in-one

用户指南

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版权信息

© 2003

版 权 所 有 Hewlett-Packard

Development Company, L.P.

未经事先书面许可,严禁进行任何形式的复

制、改编或翻译,除非版权法另有规定。
此处包含的信息如有更改,恕不另行通知。

HP 产品和服务的所有保修事项已在产品和
服务所附带的保修声明中列出, 此处内容不
代表任何额外保修。 HP 公司对此处任何技
术性或编辑性的错误或遗漏概不负责。
对与本用户指南相关的惠普产品用户,授予

他们许可进行以下操作: a) 打印本用户指南
的硬拷贝,供个人、内部或公司使用,但不

得出售、转售或分发硬拷贝;b) 将本用户指
南的电子文件放在网络服务器上,但只有与

本用户指南相关的惠普产品的个人用户和内

部用户才能访问该电子文件。
部件号: Q2665-90913

Edition 1, 10/2003

商标说明

Adobe® 和 PostScript® 是 Adobe Systems
Incorporated 的商标。

Microsoft®、 Windows® 和 Windows NT®
是 Microsoft Corporation 在 美 国 的 注 册 商
标。

UNIX® 是 The Open Group 的注册商标。

此处提及的其它所有产品可能是其各自公司

的商标。

Hewlett-Packard Development Company, L.P.
20555 S.H. 249
Houston, TX 77070

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目录

1

初步了解设备

识别 hp LaserJet 3020 all-in-one 和 hp LaserJet 3030 all-in-one ............................................2

hp LaserJet 3020 all-in-one

包装箱内的物品 .....................................................................2

hp LaserJet 3030 all-in-one

包装箱内的物品 .....................................................................3

hp LaserJet 3020 all-in-one

和 hp LaserJet 3030 all-in-one 的设备功能 .................................4

识别硬件组件 .............................................................................................................................5

HP LaserJet 3020 all-in-one

硬件组件 ...............................................................................5

HP LaserJet 3030 all-in-one

硬件组件 ...............................................................................5

识别 hp LaserJet 3020 all-in-one 的设备控制面板组件 ............................................................6

识别 hp LaserJet 3030 all-in-one 的设备控制面板组件 ............................................................7

识别软件组件 .............................................................................................................................8

支持的操作系统 ...................................................................................................................8

打印介质规格 .............................................................................................................................9

支持的纸张重量和尺寸 ........................................................................................................9

2

使用 hp 工具箱或设备控制面板更改设置

使用 hp 工具箱 (Windows) ......................................................................................................12

支持的操作系统 ................................................................................................................12

支持的浏览器 ....................................................................................................................12

查看 hp 工具箱 ..................................................................................................................12
hp

工具箱组件 ...................................................................................................................13

使用设备控制面板 ...................................................................................................................15

打印配置页 ........................................................................................................................15

打印设备控制面板菜单图 ..................................................................................................15

恢复出厂默认设置 .............................................................................................................15

更改设备控制面板显示语言 ..............................................................................................16

更改默认介质尺寸 .............................................................................................................16

使用设备音量控制键 .........................................................................................................16

3

打印

使用手动进纸打印 ...................................................................................................................20

使用手动进纸打印 .............................................................................................................20

停止或取消打印作业 ................................................................................................................21

打印机驱动程序 .......................................................................................................................22

更改打印设置 ....................................................................................................................22

了解打印质量设置 ...................................................................................................................24

暂时更改打印质量设置 ......................................................................................................24

更改以后所有作业的打印质量设置 ...................................................................................24

使用经济模式(节省碳粉) ..............................................................................................24

优化多种介质的打印质量 ........................................................................................................26

访问优化功能 ....................................................................................................................26

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设备介质规格 ...........................................................................................................................27

介质使用准则 ...........................................................................................................................28

纸张 ................................................................................................................................... 28

常见介质问题表 ................................................................................................................28

标签 ................................................................................................................................... 28

投影胶片 ...........................................................................................................................29

信封 ................................................................................................................................... 29

卡片纸和重磅介质 .............................................................................................................30

选择适用于自动文档进纸器 (ADF) 的介质 ..............................................................................31

自动文档进纸器 (ADF) 规格 ..............................................................................................31

在信封上打印 ...........................................................................................................................32

在一个信封上打印 .............................................................................................................32

在多个信封上打印 .............................................................................................................33

在投影胶片和标签上打印 ........................................................................................................34

在投影胶片或标签上打印 ..................................................................................................34

在信头纸和预打印表单上打印 .................................................................................................36

在信头纸和预打印表单上打印 ...........................................................................................36

在自定义尺寸介质或卡片纸上打印 ..........................................................................................37

在自定义尺寸介质或卡片纸上打印 ...................................................................................37

在介质两面打印(手动双面打印) ..........................................................................................38

手动双面打印 ....................................................................................................................38

在单张介质上打印多页 ............................................................................................................39

在单张介质上打印多页 (Windows) ...................................................................................39

在单张介质上打印多页 (Macintosh) ..................................................................................39

打印小册子 .............................................................................................................................. 40

打印小册子 ........................................................................................................................40

打印水印 ..................................................................................................................................42

使用水印功能 ....................................................................................................................42

4

复印

装入要复印的原件 ...................................................................................................................44

在平板扫描仪上放置原件 ..................................................................................................44

将原件装入自动文档进纸器 (ADF) 的进纸盘 ....................................................................44

开始复印作业 ...........................................................................................................................46

取消复印作业 ...........................................................................................................................46

调整复印质量 ...........................................................................................................................47

调整当前作业的复印质量 ..................................................................................................47

调整默认复印质量 .............................................................................................................47

调整调淡/加深(对比度)设置 ................................................................................................48

调整当前作业的调淡/加深设置 ..........................................................................................48

调整默认调淡/加深设置 .....................................................................................................48

缩小或放大复印件 ...................................................................................................................49

缩小或放大当前作业的复印件 ...........................................................................................49

更改默认复印尺寸 .............................................................................................................50

更改复印件自动分页设置 ........................................................................................................51

更改当前作业的复印件自动分页设置 ................................................................................51

更改默认复印件自动分页设置 ...........................................................................................51

更改复印份数 ...........................................................................................................................52

更改当前作业的份数 .........................................................................................................52

更改默认份数 ....................................................................................................................52

复印照片、双面原件或书籍 .....................................................................................................53

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复印照片 ...........................................................................................................................53

复印多页双面原件纸叠 ......................................................................................................53

复印书籍 ...........................................................................................................................54

5

扫描

装入要扫描的原件 ...................................................................................................................56

在平板扫描仪上装载原件 ..................................................................................................56

将原件装入自动文档进纸器 (ADF) 的进纸盘 ....................................................................56

了解扫描方法 ...........................................................................................................................58

从设备控制面板扫描 (Windows) .............................................................................................59

对设备的扫描至按钮进行编程 ...........................................................................................59

扫描至电子邮件 ................................................................................................................59

扫描至文件夹 ....................................................................................................................59

取消扫描作业 ...........................................................................................................................61

使用 hp LaserJet 扫描软件扫描 (Windows) ............................................................................62

扫描至电子邮件 ................................................................................................................62

扫描至文件 ........................................................................................................................63

扫描至其它软件程序 .........................................................................................................63

扫描至 Readiris OCR 软件 ...............................................................................................64

从设备和 hp Director 扫描 (Macintosh) ...................................................................................65

扫描至电子邮件 ................................................................................................................65

扫描至文件 ........................................................................................................................65

扫描至软件程序 ................................................................................................................66

使用逐页扫描 ....................................................................................................................66

使用符合 TWAIN 和 WIA 标准的软件扫描 ..............................................................................67

使用符合 TWAIN 和 WIA 标准的软件 ..............................................................................67

扫描照片或书籍 .......................................................................................................................68

扫描照片 ...........................................................................................................................68

扫描书籍 ...........................................................................................................................68

使用 OCR 扫描 ........................................................................................................................70

Readiris ............................................................................................................................. 70

扫描仪分辨率和颜色 ................................................................................................................71

分辨率和颜色准则 .............................................................................................................71

颜色 ................................................................................................................................... 72

6

传真

.................................................................................................................................................. 73

7

清洁和维护

清洁设备外部 ...........................................................................................................................76

清洁外部 ...........................................................................................................................76

清洁玻璃板 ........................................................................................................................76

清洁盖板衬底 ....................................................................................................................77

清洁介质通道 ...........................................................................................................................78

清洁介质通道 ....................................................................................................................78

更换自动文档进纸器 (ADF) 拾纸轮组件 ..................................................................................79

8

故障排除

设备无法打开 ...........................................................................................................................84

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设备是否已接通电源? ......................................................................................................84

设备控制面板显示屏有黑线条或黑点,或变成空白 ................................................................85

设备是否暴露于电场或磁场中? .......................................................................................85

打印页全部为空白 ...................................................................................................................86

打印碳粉盒中是否还保留着密封胶带? ............................................................................86

文档是否含有空白页? ......................................................................................................86

是否打印配置页? .............................................................................................................86

原件是否正确装入? .........................................................................................................86

页面未打印 .............................................................................................................................. 87

计算机屏幕上是否显示信息? ...........................................................................................87

介质是否以正确的方式进入设备? ...................................................................................87

是否发生介质卡塞? .........................................................................................................87

并行或 USB 设备电缆 (A/B) 是否工作正常,是否连接正确? ..........................................87

您的计算机上是否还运行着其它设备? ............................................................................87

可以打印页面,但存在问题 .....................................................................................................88

打印质量是否较差? .........................................................................................................88

打印出的页面是否与屏幕上显示的页面不同? .................................................................88

设备设置是否适合打印介质? ...........................................................................................88

屏幕出现错误信息 ...................................................................................................................89

打印机无响应/写入 LPT1 错误 ..........................................................................................89

无法访问端口(其它应用程序正在使用此端口) ..............................................................89

存在纸张处理问题 ...................................................................................................................90

打印倾斜(歪斜) .............................................................................................................90

一次送入多页纸张 .............................................................................................................90

设备无法从介质进纸盘抽取介质 .......................................................................................90

介质通过设备送入时卷曲 ..................................................................................................90

打印页与屏幕上显示的页面不同 ..............................................................................................91

文本是否错乱、不正确或不完整? ...................................................................................91

是否丢失图形或文本? 是否出现空白页? .......................................................................91

页面格式与在其它打印机上打印的格式是否不同? ..........................................................91

图形质量是否差? .............................................................................................................92

打印机发生介质卡塞 ................................................................................................................93

清除介质卡塞 ....................................................................................................................93

清除其它介质卡塞 .............................................................................................................94

避免介质卡塞的提示 .........................................................................................................94

打印质量不可接受 ...................................................................................................................96

打印过浅或褪色 ................................................................................................................96

碳粉污点 ...........................................................................................................................96

丢字 ................................................................................................................................... 97

竖直线条 ...........................................................................................................................97

灰色背景 ...........................................................................................................................98

碳粉污迹 ...........................................................................................................................98

松散的碳粉 ........................................................................................................................99

竖直重复缺陷 ....................................................................................................................99

变形字符 .........................................................................................................................100

页面倾斜 .........................................................................................................................100

卷曲或呈波纹状 ..............................................................................................................101

褶皱或折痕 ......................................................................................................................101

字符轮廓边缘的碳粉扩散 ................................................................................................102

出现设备控制面板错误信息 ...................................................................................................103

解决常见错误信息 ...........................................................................................................103

严重错误信息 ..................................................................................................................103

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警报信息 .........................................................................................................................104

警告信息 .........................................................................................................................104

未输出复印件 .........................................................................................................................106

介质是否已装入进纸盘? ................................................................................................106

原件是否正确装入? .......................................................................................................106

复印件为空白,或者图像丢失或褪色 ....................................................................................107

打印碳粉盒的密封胶带是否已撕掉? ..............................................................................107

打印碳粉盒中的碳粉是否不足? .....................................................................................107

原件质量是否很差? .......................................................................................................107

原件是否有彩色背景? ....................................................................................................107

复印质量不可接受 .................................................................................................................108

预防问题 .........................................................................................................................108

自动文档进纸器 (ADF) 中发生介质卡塞 ................................................................................109

常见自动文档进纸器 (ADF) 卡纸位置 .............................................................................109

从自动文档进纸器 (ADF) 清除卡塞介质 .........................................................................109

复印缺陷很明显 .....................................................................................................................112

白色或褪色的竖直条纹 ....................................................................................................112

空白页面 .........................................................................................................................112

复印了错误的原件 ...........................................................................................................112

太浅或太深 ......................................................................................................................112

多余线条 .........................................................................................................................113

黑色圆点或条纹 ..............................................................................................................113

不清晰的文本 ..................................................................................................................113

缩小的尺寸 ......................................................................................................................113

扫描图像质量差 .....................................................................................................................114

原件是否为再次生成的照片或图片? ..............................................................................114

文档打印后图像质量是否有所改善? ..............................................................................114

图像是否倾斜(歪斜)? ................................................................................................114

扫描图像上是否有墨迹、线条、白色竖直条纹或任何其它缺陷? ..................................114

图形是否与原件不同? ....................................................................................................114

部分图像未扫描 .....................................................................................................................115

原件装入是否正确? .......................................................................................................115

原件是否有彩色背景? ....................................................................................................115

原件长度是否大于 381 毫米? ........................................................................................115

原件是否太小? ..............................................................................................................115

您是否正在使用 HP Director? (仅适用于 Macintosh) ..............................................115

介质尺寸是否正确? .......................................................................................................115

扫描时间太长 .........................................................................................................................116

您的分辨率或颜色级别是否设置过高? ..........................................................................116

软件是否设置为彩色扫描? ............................................................................................116

您是否在尝试扫描前发送了打印作业或复印作业? ........................................................116

您是否将计算机设置为双向通信? .................................................................................116

出现错误信息 .........................................................................................................................117

常见扫描错误信息 ...........................................................................................................117

扫描质量不可接受 .................................................................................................................118

预防问题 .........................................................................................................................118

空白页面 .........................................................................................................................118

太浅或太深 ......................................................................................................................119

多余线条 .........................................................................................................................119

黑色圆点或条纹 ..............................................................................................................119

不清晰的文本 ..................................................................................................................119

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附录 A 规格

HP LaserJet 3020/3030 all-in-one

系列规格 ........................................................................123

HP LaserJet 3020/3030 all-in-one

系列规格 ..................................................................123

HP LaserJet 3030 all-in-one

传真规格 ..................................................................................125

HP LaserJet 3020/3030 all-in-one

系列电池 ........................................................................126

附录 B 规范信息

............................................................................................................................................... 127
FCC

规则 ...............................................................................................................................128

电话消费者保护法(美国 - hp LaserJet 3030) ...................................................................128
IC CS-03

要求 (hp LaserJet 3030) .......................................................................................129

适用于欧盟国家/地区的管制信息 (hp LaserJet 3030) ...........................................................129

安全声明 ................................................................................................................................130

激光安全 .........................................................................................................................130
Canada DOC regulations ............................................................................................... 130
Laser statement for Finland ........................................................................................... 131
Korean EMI statement ................................................................................................... 131
Australia .......................................................................................................................... 132

一致性声明 ............................................................................................................................133

环境产品管理方案 .................................................................................................................134

保护环境 .........................................................................................................................134

产生臭氧 .........................................................................................................................134

能耗 ................................................................................................................................. 134

碳粉消耗 .........................................................................................................................134

纸张使用 .........................................................................................................................134

塑料 ................................................................................................................................. 134
HP LaserJet

打印耗材 ....................................................................................................135

HP

打印耗材回收利用计划信息 ......................................................................................135

纸张 ................................................................................................................................. 135

材料限制 .........................................................................................................................135
Nederlands ..................................................................................................................... 135
有关 ................................................................................................................................. 136

材料安全数据表 .....................................................................................................................137

附录 C HP 有限保修声明

HP LaserJet 3020 / 3030 all-in-one

系列一年有限保修 ........................................................139

附录 D HP 部件和附件

订购 hp 部件和附件 ...............................................................................................................142

HP

部件和附件图表 ........................................................................................................142

HP LaserJet

打印碳粉盒 .......................................................................................................144

HP

对非 hp 打印碳粉盒的策略 .......................................................................................144

安装打印碳粉盒 ..............................................................................................................144

存储打印碳粉盒 ..............................................................................................................144

打印碳粉盒预期使用寿命 ................................................................................................144

回收打印碳粉盒 ..............................................................................................................144

节省碳粉 .........................................................................................................................145

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附录 E 服务和支持

获得硬件服务 .........................................................................................................................148

获得硬件服务 ..................................................................................................................148

延长保修 ................................................................................................................................150

服务信息表 ............................................................................................................................151

词汇

索引

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