Is the original loaded correctly?
Make sure that the original is loaded correctly:
Automatic document feeder (ADF) input tray: The original should be loaded top down
in the ADF input tray, with the side to be copied facing up. Insert the original into the ADF
until it stops. See
Loading originals to copy
for more information.
Flatbed scanner: Place original document face-down on the flatbed scanner with the
upper-left corner of the document at the lower-right corner of the glass.
Chapter 8 Troubleshooting