HP LaserJet 3030 All in One Printer - hp LaserJet 3015 all-in-one

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hp LaserJet 3015 all-in-one
hp LaserJet 3030 all-in-one
hp LaserJet 3380 all-in-one

Fax Guide

English

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Copyright Information
© 2003 Copyright Hewlett-Packard

Development Company, L.P.
Reproduction, adaptation or translation

without prior written permission is

prohibited, except as allowed under the

copyright laws.
The information contained in this document

is subject to change without notice.
The only warranties for HP products and

services are set forth in the express

warranty statements accompanying such

products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable

for technical or editorial errors or omissions

contained herein.
Part number Q2660-90934
Edition 1, 10/2003

FCC Requirements (United States)
This equipment has been tested and found

to comply with the limits for a Class B

digital device, pursuant to Part 15 of the

FCC rules. These limits are designed to

provide reasonable protection against

harmful interference in a residential

installation. This equipment generates,

uses, and can radiate radio frequency

energy. If not installed and used in

accordance with the instructions, it may

cause harmful interference to radio

communications. However, there is no

guarantee that interference will not occur in

a particular installation. If this equipment

does cause harmful interference to radio or

television reception, which can be

determined by turning the equipment off

and on, the user is encouraged to try to

correct the interference by one or more of

the following measures:
Reorient or relocate the receiving antenna.
Increase separation between equipment

and receiver.
Connect equipment to an outlet on a circuit

different from that to which the receiver is

located.
Consult your dealer or an experienced

radio/TV technician.
Any changes or modifications to the printer

that are not expressly approved by HP

could void the user’s authority to operate

this equipment.
Use of a shielded interface cable is

required to comply with the Class B limits

of Part 15 of FCC rules.
This equipment complies with FCC rules,

Part 68. On the back of this equipment is a

label that contains, among other

information, the FCC registration number

and ringer equivalence number (REN) for

this equipment. If requested, this

information must be provided to the

telephone company. The REN is used to

determine the quantity of devices which

may be connected to the telephone line.

Excessive RENs on the telephone line may

result in the devices not ringing in

response to an incoming call. In most, but

not all, areas, the sum of the RENs should

not exceed five (5.0). To be certain of the

number of devices that may be connected

to the line, as determined by the total

RENs, contact the telephone company to

determine the maximum REN for the

calling area.
This equipment uses the following USOC

jacks: RJ11C.
An FCC-compliant telephone cord and

modular plug is provided with this

equipment. This equipment is designed to

be connected to the telephone network or

premises wiring using a compatible

modular jack which is Part 68 compliant.

This equipment cannot be used on

telephone company-provided coin service.

Connection to Party Line Service is subject

to state tariffs. If this equipment causes

harm to the telephone network, the

telephone company will notify you in

advance that temporary discontinuance of

service may be required. If advance notice

is not practical, the telephone company will

notify the customer as soon as possible.

Also, you will be advised of your right to file

a complaint with the FCC if you believe it is

necessary. The telephone company may

make changes in its facilities, equipment,

operations, or procedures that could affect

the operation of the equipment. If this

happens, the telephone company will

provide advance notice in order for you to

make the necessary modifications in order

to maintain uninterrupted service. If trouble

is experienced with this equipment, please

see the numbers in the front of this manual

for repair and (or) warranty information. If

the trouble is causing harm to the

telephone network, the telephone company

may request you remove the equipment

from the network until the problem is

resolved. The following repairs can be

done by the customer: Replace any

original equipment that came with the

device. This includes the print cartridge,

the supports for trays and bins, the power

cord, and the telephone cord. It is

recommended that the customer install an

AC surge arrestor in the AC outlet to which

this device is connected. This is to avoid

damage to the equipment caused by local

lightning strikes and other electrical surges.

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

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Trademark Credits
Microsoft, Windows, Windows NT, and MS-

DOS are U.S. registered trademarks of

Microsoft Corporation.
All other devices mentioned herein may be

trademarks of their respective companies.

Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions

when using this device to reduce risk of

injury from fire or electric shock.
Read and understand all instructions in the

electronic User Guide.
Observe all warnings and instructions

marked on the device.
Use only a grounded electrical outlet when

connecting the HP LaserJet 3015 all-in-

one, HP LaserJet 3030 all-in-one, or HP

LaserJet 3380 all-in-one device to a power

source. If you do not know whether the

outlet is grounded, check with a qualified

electrician.
Do not touch the contacts on the end of

any of the sockets on the HP LaserJet

3015 all-in-one, HP LaserJet 3030 all-in-

one, or HP LaserJet 3380 all-in-one.

Replace damaged cords immediately.
Unplug this device from wall outlets before

cleaning.
Do not install or use this device near water

or when you are wet.
Install the device securely on a stable

surface.
Install the device in a protected location

where no one can step on or trip over the

power cord and the power cord will not be

damaged.
If the device does not operate normally,

see the electronic User Guide.
Refer all servicing questions to qualified

personnel.

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

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Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

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Table of contents

1 Fax Setup

Connecting the device to a telephone line ........................................................................... 10

Connecting the HP LaserJet 3015 all-in-one and the HP LaserJet 3030 all-in-

one ................................................................................................................................. 10

Connecting the HP LaserJet 3380 all-in-one ................................................................. 11

Connecting additional devices .............................................................................................. 15

Using a dedicated fax line .............................................................................................. 15

Using a shared telephone line ........................................................................................ 15

To connect additional devices to the HP LaserJet 3015 all-in-one and the HP

LaserJet 3030 all-in-one ................................................................................................. 16

To connect additional devices to the HP LaserJet 3380 all-in-one ................................ 18

Specifying the fax settings .................................................................................................... 21

To enter text from the control panel ............................................................................... 21

To set the time and date ................................................................................................ 21

To set the fax header ..................................................................................................... 22

2 Faxing (basic)

Loading originals to fax ......................................................................................................... 24

To load fax documents into the automatic document feeder (ADF) .............................. 24

To load fax documents on the flatbed scanner .............................................................. 25

Sending faxes ....................................................................................................................... 26

To adjust the resolution for the current fax job ............................................................... 26

To send a fax to one recipient ........................................................................................ 26

To send a fax to multiple recipients ................................................................................ 26

To send a fax by using a group-dial entry ...................................................................... 27

To send a fax to a group manually (ad hoc faxing) ........................................................ 27

Using manual dial ................................................................................................................. 29

To use manual dial with the automatic document feeder (ADF) .................................... 29

To use manual dial with the flatbed scanner .................................................................. 29

Redialing manually ............................................................................................................... 30

To redial manually .......................................................................................................... 30

Canceling a fax job ............................................................................................................... 31

To cancel the current fax job .......................................................................................... 31

To cancel a fax job by using the Fax Job Status ........................................................... 31

Sending faxes by using the software .................................................................................... 32

To send a fax from the software (Windows 98, ME, 2000, or XP) ................................. 32

To send a fax from the software (Mac OS 10.2.x) ......................................................... 32

To send a fax from a third-party application, such as Microsoft Word (all

operating systems) ......................................................................................................... 33

Changing the default contrast setting ................................................................................... 34

To change the default contrast ...................................................................................... 34

Changing the default resolution setting ................................................................................ 35

To change the default resolution setting ........................................................................ 35

Changing the default glass-size setting ................................................................................ 36

To change the default glass-size setting ........................................................................ 36

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5

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Selecting tone-dialing or pulse-dialing mode ........................................................................ 37

To select tone-dialing or pulse-dialing ............................................................................ 37

Changing the redial settings ................................................................................................. 38

To change the redial-on-busy option ............................................................................. 38

To change the redial-on-no-answer option .................................................................... 38

To change the redial-on-communication-error option .................................................... 38

Receiving faxes .................................................................................................................... 39

To receive faxes when you hear fax tones .................................................................... 39

Receiving faxes to your computer ........................................................................................ 40

To turn off the receive-to-PC setting from the control panel .......................................... 40

Setting the answer mode ...................................................................................................... 41

To set the answer mode ................................................................................................. 41

Changing ring patterns for call answering ............................................................................ 42

To change ring patterns for call answering .................................................................... 42

Changing the rings-to-answer setting ................................................................................... 43

Using the rings-to-answer setting ................................................................................... 43

To set the number of rings-to-answer ............................................................................ 43

Changing autoreduction settings for incoming faxes ............................................................ 44

To change autoreduction for incoming faxes ................................................................. 44

Blocking or unblocking fax numbers ..................................................................................... 45

To block or unblock a fax number .................................................................................. 45

Changing the sound-volume settings ................................................................................... 46

To change the fax-sounds (line-monitor) volume (HP LaserJet 3015) .......................... 46

To change the fax-sounds (line-monitor) volume (HP LaserJet 3030 all-in-one or

the HP LaserJet 3380 all-in-one) ................................................................................... 46

To change the ring volume ............................................................................................. 46

3 Faxing (advanced)

About speed-dial entries, one-touch keys, and group-dial entries ....................................... 48

To program speed-dial entries and one-touch keys ....................................................... 48

To delete speed-dial entries and one-touch keys .......................................................... 49

To program speed-dial entries or one-touch keys quickly ............................................. 49

To manage group-dial entries ........................................................................................ 50

Using dialing characters ....................................................................................................... 52

To insert a pause ............................................................................................................ 52

Inserting a dial prefix ............................................................................................................. 53

To set the dial prefix ....................................................................................................... 53

Sending a delayed fax .......................................................................................................... 54

To send a delayed fax .................................................................................................... 54

Sending a fax by dialing from a telephone ........................................................................... 55

To send a fax by dialing from a telephone ..................................................................... 55

Changing the detect-dial-tone setting ................................................................................... 56

To change the detect-dial-tone setting ........................................................................... 56

Using billing codes ................................................................................................................ 57

To change the billing-code setting ................................................................................. 57

To use billing codes ........................................................................................................ 57

Reprinting a fax ..................................................................................................................... 58

To reprint a fax ............................................................................................................... 58

Deleting faxes from memory ................................................................................................. 59

To delete faxes from memory ........................................................................................ 59

Using fax forwarding ............................................................................................................. 60

To use fax forwarding ..................................................................................................... 60

Making an extension telephone available to receive faxes .................................................. 61

To make an extension telephone available to receive faxes ......................................... 61

Using fax polling ................................................................................................................... 62

6

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To poll (request a fax from) another fax machine .......................................................... 62

Changing the silence-detect mode ....................................................................................... 63

To change the silence-detect mode ............................................................................... 63

Creating stamp-received faxes ............................................................................................. 64

To make stamp-received faxes available ....................................................................... 64

Setting the fax-error-correction mode ................................................................................... 65

To change the error-correction setting ........................................................................... 65

Changing the V.34 setting .................................................................................................... 66

To change the V.34 setting ............................................................................................ 66

4 Fax Logs and Reports

Printing the fax activity log .................................................................................................... 68

To print the fax activity log ............................................................................................. 68

To set the fax activity log to print automatically ............................................................. 68

Printing a fax call report ........................................................................................................ 69

To print a fax call report ................................................................................................. 69

Setting print times for the fax call report ............................................................................... 70

To set the print times for the fax call report .................................................................... 70

Including the first page of each fax on the fax call report ..................................................... 71

To include the first page of each fax on the fax call report ............................................ 71

Printing a phone book report ................................................................................................ 72

To print a phone book report .......................................................................................... 72

Printing the billing-code report .............................................................................................. 73

To print the billing-code report ....................................................................................... 73

Printing the block-fax list ....................................................................................................... 74

To print the block-fax list ................................................................................................ 74

Printing all fax reports ........................................................................................................... 75

To print all fax reports ..................................................................................................... 75

5 Troubleshooting

Is your fax set up correctly? .................................................................................................. 78

What type of telephone line are you using? ................................................................... 78

Are you using a telephone-line splitter? ......................................................................... 79

Are you using a surge-protection device? ...................................................................... 79

Are you using a telephone company voice-messaging service? ................................... 79

Are you using an answering machine? .......................................................................... 79

General fax problems ........................................................................................................... 80

Fax-receiving problems ........................................................................................................ 81

Fax-sending problems .......................................................................................................... 85

Media-handling problems ..................................................................................................... 87

Viewing the electronic User Guide ....................................................................................... 89

To view the electronic User Guide in the device software ............................................. 89

To view the electronic User Guide on the device CD-ROM (Windows) ......................... 89

To view the electronic User Guide on the device CD-ROM (Mac) ................................. 89

Glossary

Index

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7

English

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8

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