Is the text garbled, incorrect, or incomplete?
To verify that the device is functioning, print a configuration page. See
Printing a configuration
page
for instructions. If the configuration page prints successfully, try the following remedies:
●
Disconnect the cable and reconnect it at both ends.
●
Try printing a job that has printed correctly in the past.
●
If possible, attach the cable and device to another computer, and then try printing a job
that you know has printed correctly.
●
Try using a new IEEE 1284-B-compliant parallel or USB Device Cable (A/B). See
Ordering
hp parts and accessories
for information.
●
The wrong printer driver might have been selected when the device software was
installed. Make sure that the device is selected in the device properties.
●
The software program might be experiencing a problem. Try printing from another
software program.