Gray background
●
Make sure that the priority input tray is in place.
●
Decrease the print density setting by using the HP toolbox. This decreases the amount of
background shading. See the device software Help for more information.
●
Change the media to a lighter basis weight. See
Device media specifications
for more
information.
●
Check the device environment. Very dry (low humidity) conditions can increase the
amount of background shading.
●
Install a new HP print cartridge. See the start guide for instructions.