Tips to avoid media jams
●
Make sure that the input tray is not overfilled. The input tray capacity varies depending on
the type of print media that you are using.
●
Check that the input tray is securely in place.
●
Do not add print media into the input tray while the device is printing.
●
Use only HP-recommended media types. See
Device media specifications
for more
information about print media types.
●
Do not let print media stack up in the output bin. The print media type and the amount of
toner used affect the output bin capacity.
●
Check the power connection. Make sure that the power cord is firmly connected to both
the device and the power supply box. Plug the power cord into a grounded AC power
outlet.
ENWW
Media jams occur in the printer
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