To clear a media jam from the automatic document feeder (ADF)
for
instructions.
To clear a media jam from the automatic document feeder
(ADF)
1. Remove the ADF input tray and open the ADF cover.
2. Remove the jam cleanout part. Using both hands, lift up on the two handles until the part
unsnaps. Rotate and lift out the cleanout part and set it aside.
ENWW
Media jams occur in the automatic document feeder (ADF)
115
3. Lifting the green lever, rotate the pick mechanism until it stays open.
4. Gently try to remove the page without tearing it. If you feel resistance, go to the next step.
5. Open the ADF lid and gently loosen the media by using both hands.
6. When the media is free, gently pull it out in the direction shown.
7. Close the lid to the flatbed scanner.
116
Chapter 8 Troubleshooting
ENWW
8. Lower the green lever.
9. Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the
part snaps into place. Install the cleanout part correctly, because future jamming might
occur if the cleanout part is not replaced correctly.
10. Close the ADF lid and replace the ADF input tray.
ENWW
Media jams occur in the automatic document feeder (ADF)
117