HP LaserJet 3030 All in One Printer
HP LaserJet 3030 All in One Printer -
No copy came out
Getting to know your device
Changing the settings by using the hp toolbox or the device control panel
Printing
Copying
Scanning
Faxing
Cleaning and maintenance
Troubleshooting
Specifications
Regulatory Information
HP limited warranty statement
HP parts and accessories
Service and support
Glossary
Index
HP LaserJet 3030 All in One Printer
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Troubleshooting
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No copy came out
HP LaserJet 3030 All in One Printer -
No copy came out
No copy came out
HP LaserJet 3030 All in One Printer > No copy came out
Getting to know your device
Identifying the hp LaserJet 3020 all-in-one and hp LaserJet 3030 all-in-one
Package contents of the hp LaserJet 3020 all-in-one
Package contents of the hp LaserJet 3030 all-in-one
Device features of the hp LaserJet 3020 all-in-one and the hp LaserJet 3030 all-in-one
Identifying the hardware components
HP LaserJet 3020 all-in-one hardware components
HP LaserJet 3030 all-in-one hardware components
Identifying the device control panel components of the hp LaserJet 3020 all-in-one
Identifying the device control panel components of the hp LaserJet 3030 all-in-one
Identifying the software components
Supported operating systems
Print-media specifications
Supported paper weights and sizes
Changing the settings by using the hp toolbox or the device control panel
Using the hp toolbox (Windows)
Supported operating systems
Supported browsers
To view the hp toolbox
The hp toolbox sections
Using the device control panel
Printing a configuration page
Printing a device control panel menu map
Restoring the factory-set defaults
Changing the device control panel display language
Changing the default media size
Using the device volume controls
Printing
Printing by using manual feed
To print by using manual feed
Stopping or canceling a print job
Printer drivers
Changing print settings
Understanding print-quality settings
To temporarily change print-quality settings
To change print-quality settings for all future jobs
To use EconoMode (to save toner)
Optimizing print quality for media types
To gain access to the optimizing feature
Device media specifications
Guidelines for using media
Paper
Common media problems table
Labels
Transparencies
Envelopes
Card stock and heavy media
Selecting media for the automatic document feeder (ADF)
Automatic document feeder (ADF) specifications
Printing on envelopes
To print on one envelope
To print on multiple envelopes
Printing on transparencies and labels
To print on transparencies or labels
Printing on letterhead and preprinted forms
To print on letterhead and preprinted forms
Printing on custom-sized media or card stock
To print on custom-sized media or card stock
Printing on both sides of the media (manual duplexing)
To manually duplex
Printing multiple pages on a single sheet of media
To print multiple pages on a single sheet (Windows)
To print multiple pages on a single sheet (Macintosh)
Printing booklets
To print booklets
Printing watermarks
To use the watermark feature
Copying
Loading originals to copy
To load originals onto the flatbed scanner
To load originals into the automatic document feeder (ADF) input tray
Starting a copy job
Canceling a copy job
Adjusting the copy quality
To adjust the copy quality for the current job
To adjust the default copy quality
Adjusting the lighter/darker (contrast) setting
To adjust the lighter/darker setting for the current job
To adjust the default lighter/darker setting
Reducing or enlarging copies
To reduce or enlarge copies for the current job
To change the default copy size
Changing the copy-collation setting
To change the copy-collation setting for the current job
To change the default copy-collation setting
Changing the number of copies
To change the number of copies for the current job
To change the default number of copies
Copying photos, two-sided originals, or books
To copy a photo
To copy a multiple-page stack of two-sided originals
To copy a book
Scanning
Loading originals to scan
Loading originals onto the flatbed scanner
Loading originals into the automatic document feeder (ADF) input tray
Understanding scanning methods
Scanning from the device control panel (Windows)
Programming the device Scan to button
Scanning to e-mail
Scanning to a folder
Canceling a scan job
Scanning by using hp LaserJet Scan software (Windows)
Scanning to e-mail
Scanning to a file
Scanning to another software program
Scanning to the Readiris OCR software
Scanning from the device and hp Director (Macintosh)
Scanning to e-mail
Scanning to a file
Scanning to a software program
Using page-by-page scanning
Scanning by using TWAIN-compliant and WIA-compliant software
Using TWAIN-compliant and WIA-compliant software
Scanning a photo or a book
Scanning a photo
Scanning a book
Scanning by using OCR
Readiris
Scanner resolution and color
Resolution and color guidelines
Color
Faxing
Cleaning and maintenance
Cleaning the outside of the device
To clean the exterior
To clean the glass
To clean the lid backing
Cleaning the media path
To clean the media path
Replacing the automatic document feeder (ADF) pickup roller assembly
Troubleshooting
Device does not turn on
Is power reaching the device?
The device control panel display has black lines or dots, or becomes blank
Was the device exposed to an electric or magnetic field?
Pages print but are totally blank
Is the sealing tape still in the print cartridge?
Does the document contain blank pages?
Does the configuration page print?
Is the original loaded correctly?
Pages did not print
Does a message appear on your computer screen?
Is media being pulled into the device correctly?
Are media jams present?
Is the parallel or USB Device Cable (A/B) working, and is it connected correctly?
Are other devices running on your computer?
Pages printed, but a problem exists
Is the print quality poor?
Is the printed page different from what appears onscreen?
Are the device settings appropriate for the print media?
Onscreen error messages appear
Printer not responding/error writing to LPT1
Cannot access port (in use by another application)
Paper-handling problems exist
Print is skewed (crooked)
More than one sheet feeds at one time
Device does not pull media from the media input tray
Media curls when fed through device
Printed page is different from what appears onscreen
Is the text garbled, incorrect, or incomplete?
Are graphics or text missing? Are there blank pages?
Is the page format different from the format on another printer?
Is the quality of graphics poor?
Media jams occur in the printer
To clear a media jam
To clear other media jams
Tips to avoid media jams
Print quality is unacceptable
Light print or fade
Toner specks
Dropouts
Vertical lines
Gray background
Toner smear
Loose toner
Vertical repetitive defects
Misformed characters
Page skew
Curl or wave
Wrinkles or creases
Toner scatter outline
Device control panel error messages appear
Resolving common error messages
Critical error messages
Alert messages
Warning messages
No copy came out
Is media loaded in the input tray?
Is the original loaded correctly?
Copies are blank, or images are missing or faded
Has the sealing tape been removed from the print cartridge?
Is the print cartridge low on toner?
Is the original of poor quality?
Does the original have a colored background?
Copy quality is unacceptable
Preventing problems
Media jams occur in the automatic document feeder (ADF)
Typical automatic document feeder (ADF) jam locations
To clear a media jam from the automatic document feeder (ADF)
Copy defects are apparent
Vertical white or faded stripes
Blank pages
Wrong original was copied
Too light or dark
Unwanted lines
Black dots or streaks
Unclear text
Reduced size
Scanned image is of poor quality
Is the original a second-generation photo or picture?
Is the image quality better when the document is printed?
Is the image skewed (crooked)?
Does the scanned image show blotting, lines, vertical white stripes, or any other defect?
Do graphics look different from the original?
Part of the image did not scan
Was the original loaded correctly?
Does the original have a colored background?
Is the original longer than 381 mm15 inches?
Is the original too small?
Are you using HP Director? (Macintosh only)
Is the media size correct?
The scan takes too long
Is your resolution or color level set too high?
Is your software set to scan in color?
Did you send a print job or copy job before you tried to scan?
Is your computer set for bidirectional communication?
Error messages appear
Common scanning error messages
Scan quality is unacceptable
Preventing problems
Blank pages
Too light or dark
Unwanted lines
Black dots or streaks
Unclear text
Specifications
HP LaserJet 3020/3030 all-in-one series specifications
HP LaserJet 3020/3030 all-in-one series specifications
HP LaserJet 3030 all-in-one fax specifications
HP LaserJet 3020/3030 all-in-one series battery
Regulatory Information
FCC regulations
Telephone consumer protection act (United States-hp LaserJet 3030 all-in-one only)
IC CS-03 requirements (hp LaserJet 3030 all-in-one only)
Regulatory information for the European Union countries/regions (hp LaserJet 3030 all-in-one only)
Safety statements
Laser safety statement
Canada DOC regulations
Laser statement for Finland
Korean EMI statement
Australia
Declaration of Conformity
Environmental product stewardship program
Protecting the environment
Ozone production
Energy consumption
Toner consumption
Paper use
Plastics
HP LaserJet printing supplies
HP printing supplies returns and recycling program information
U.S. returns
Non-U.S. returns
Paper
Material restrictions
Nederlands
For more information
Material safety data sheets
HP limited warranty statement
HP LaserJet 3020 / 3030 all-in-one series ONE-YEAR LIMITED WARRANTY
HP parts and accessories
Ordering hp parts and accessories
HP parts and accessories charts
HP LaserJet print cartridges
HP policy on non-hp print cartridges
To install a print cartridge
Storing print cartridges
Print cartridge life expectancy
Recycling print cartridges
Saving toner
Service and support
Obtaining hardware service
To obtain hardware service
Extended warranty
Service information form
Glossary
Index
HP LaserJet 3030 All in One Printer
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