Tips to avoid media jams
Make sure that the input tray is not overfilled. The input tray capacity varies depending on
the type of print media that you are using.
Check that the input tray is securely in place.
Do not add print media into the input tray while the device is printing.
Use only HP-recommended media types. See
Device media specifications
information about print media types.
Do not let print media stack up in the output bin. The print media type and the amount of
toner used affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both
the device and the power supply box. Plug the power cord into a grounded AC power
Media jams occur in the printer