Critical error messages
When a critical error occurs, the current copying or scanning job stops and one of the following
messages appears on the device control panel:
●
50 Fuser Error
●
51 Laser Error
●
52 Scanner Error
●
57 Fan Error
●
79 Error
●
CCD Scanner
Error
●
Scanner Bulb
failure
If one of these messages appears on the device control panel display, the device is
experiencing a critical device error. Unplug the device for five minutes, and then plug it back
in. If the error persists, contact HP customer service at the number provided on the support
flyer included with the device, or visit
http://www.hp.com
.
ENWW
Device control panel error messages appear
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