The original might have been loaded upside down. In the automatic document feeder
(ADF), load the original with the narrow side forward and the side to be scanned facing
Loading originals to copy
If blank pages are printing when you scan from the flatbed scanner, make sure that the
original document is loaded correctly. Place the original document face-down on the
flatbed scanner with the upper-left corner of the document at the lower-right corner of the
The media might not meet Hewlett-Packard media specifications (for example, the media
is too moist or too rough). See
Device media specifications
for more information.
The toner might be out. See the start guide for information about installing a print
The tape might not have been removed from the print cartridge. See the start guide for
information about installing a print cartridge.