HP LaserJet 3030 All in One Printer - General fax problems

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General fax problems

Use the tables in this section to solve fax problems.

Issue

Cause

Solution

The document stops feeding

in the middle of faxing.

The maximum length of a page

that you can load is 381 mm

(15 inches). Faxing of a longer

page stops at 381 mm (15

inches).

If no jam exists and less than

one minute has elapsed, wait a

moment before pressing

CANCEL

. If a jam exists, for

information about removing

jams and other troubleshooting

and maintenance tips, see the

electronic User Guide. Then,

resend the job.

If the item is too small, it can

jam inside the automatic

document feeder (ADF).
(HP LaserJet 3015 all-in-one)

The minimum page size for the

automatic document feeder

(ADF) is 74 by 105 mm (2.9 by

4 inches).
(HP LaserJet 3030 all-in-one

and HP LaserJet 3380 all-in-

one) The minimum page size

for the automatic document

feeder (ADF) is 127 by 127 mm

(5 by 5 inches).

If a jam exists, for information

about removing jams and other

troubleshooting and

maintenance tips, see the

electronic User Guide.

The fax activity logs or fax call

reports are printing at

inappropriate times.

The fax activity log or fax call

reports settings are not correct.

Print a configuration report and

check when the reports print.

For instructions about printing

a configuration report, see the

electronic User Guide. For

instructions about setting log or

report printing times, see

To

set the fax activity log to print

automatically

or

Setting print

times for the fax call report

.

The volume for sounds that

the device emits is too loud or

too soft.

The volume setting needs to

be adjusted.

See

Changing the sound-

volume settings

.

80

Chapter 5 Troubleshooting

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